SilkRoute EMEA
Hatfield House52-54 Stamford Street
London, SE1 9LX United Kingdom

SilkRoute Americas
950 Stephenson Hwy
Troy, Michigan 48083 USA
Our Customers

SilkRoute delivers value for customers of varying size and complexity operating in multiple industries.  SRG customers include:

  • Top three global retailer with revenues in excess of $100 billion and retail operations in 13 countries in Europe, North America and Asia
  • A multi-billion dollar distributor of non-food products to retail in United Kingdom
  • Global provider of GS1 and RFID technology to world's largest retailers and their suppliers
  • A leading provider of promotions and discounts. Best known for their popular savings book and savings site
  • A UK-based specialist in entertainment distribution for the United Kingdom and Europe
  • Emerging technology companies with innovative products and services in Michigan as part of SilkRoute Incubator

Success Stories

Rapid Implementation

SilkRoute’s retail trading platform had been operating several categories on behalf of this global retailer for nearly two years when a key wholesale book supplier unexpectedly collapsed less than six weeks prior to the critical holiday selling season.  With tens of millions dollars of sales at risk, the retailer turned to SilkRoute for help in constructing a new, internal supply chain for the books category.  Utilizing a proprietary rapid implementation approach, SRG completed a basic implementation of the books category in a matter of days.  As a result, the customer was able to maintain operations and capture significant market share as its competitors struggled to find a solution.



Large Grocer

In spring of 2007, SilkRoute systems were implemented on behalf of a global retailing giant based in the United Kingdom. SilkRoute solutions operate the supply chain servicing CDs, DVDs, console games, game consoles, and books for both in-store and on-line sales.  SRG drives all supply chain activities for the aforementioned categories including new product forecasting, buying, allocation, demand planning and replenishment, promotions management, returns management and merchandising management. In supporting more than $2 billion in retail sales, SilkRoute routinely processes 100 million transactions per day in support of this global customer.



Messaging Services

In the fall of 2008, SilkRoute was engaged by a retail client to evaluate its existing EDI trading infrastructure. SilkRoute consultants spent less than 30 days analyzing and redesigning the infrastructure. In the process, the customer moved meaningful pieces of their supply chain from an EDI VAN arrangement to a private network infrastructure with simplified data exchanges services implemented by SilkRoute. As a result, this customer now enjoys in excess of $50,000 in monthly savings associated with the elimination of VAN charges.



SilkRoute IPromo

Coming Soon....



Scan-Based Trading

In 2009, SilkRoute deployed the newest version of their retail trading platform called SkyLight on behalf of a $300 million book manufacturer and distributor.  This manufacturer specializes in promotional content and supplies all their retail customers on a consignment basis.  SRG was able to quickly integrate this business into its SkyLight supply chain offering and to deliver critical inventory visibility and optimization benefits.  As a result, this company reduced inventories by 30% and improved retail sales by more than 10%



Case Studies

SilkRoute Case Studies will be published as they are completed



SRG Brochure
See new Silkroute Global brochure here